Please read these Terms carefully. By accessing or using AutoMates, you agree to be bound by these Terms of Service. If you do not agree, do not use the platform. These Terms cover your use of AutoMates as a subscriber, as an organizational member (agent, team lead, broker), and as a Partner Program participant.
These Terms of Service ("Terms") constitute a legally binding agreement between you and HomeBridge Group, LLC ("Company," "we," "us," or "our"), governing your access to and use of the AutoMates platform, including the marketing website at homebridgegroup.co and the application at app.homebridgegroup.co (collectively, the "Platform").
By creating an account, completing onboarding, or otherwise using the Platform, you represent that you are at least 18 years old, have the legal authority to enter into this agreement, and agree to comply with these Terms.
AutoMates is a SaaS platform designed for licensed real estate professionals. The Platform provides:
AutoMates is designed for and marketed to licensed real estate professionals in the United States. You represent and warrant that:
You are responsible for all content published through your account, whether generated with platform assistance or otherwise.
AutoMates is offered on a subscription basis. Pricing, features, and plan details are presented during the signup process and may be updated from time to time with notice to existing subscribers.
Subscriptions are billed on a recurring monthly or annual basis depending on your selected plan. Billing is processed through Stripe. By providing payment information, you authorize us to charge your payment method on a recurring basis. All amounts are in US Dollars.
Brokers and organizations may sponsor agent subscriptions under organizational billing arrangements. If your subscription is sponsored, the sponsoring organization may have visibility into your subscription status. If you leave a sponsored organization, a grace period applies as described in our billing documentation. You are responsible for any unpaid amounts upon departure from sponsored billing.
You may cancel your subscription at any time from your account settings. Cancellation takes effect at the end of the current billing period. We do not provide refunds for partial billing periods.
If an agent leaves an organization mid-billing period, no refund is issued for the vacated seat. The seat may be reassigned within the same billing period.
We may change subscription pricing with 30 days' notice to existing subscribers. Continued use after the effective date of a price change constitutes acceptance of the new pricing.
You retain ownership of all content you create and publish through AutoMates. "Your Content" includes text you input, MLS data you provide, and content generated by the platform based on your inputs and voice profile.
By using AutoMates, you grant us a limited, non-exclusive license to process, store, and transmit Your Content for the purpose of operating the Platform and providing our services to you.
AutoMates uses AI to assist in generating content based on your inputs, profile, and voice preferences. You are responsible for reviewing all AI-generated content before publishing. We do not guarantee that AI-generated content is accurate, legally compliant in all jurisdictions, or appropriate for all audiences. You are solely responsible for any content you publish.
AutoMates, including its software, design, compliance engine, Hyper-Local Signal Collector, the CPR system, and all related trademarks and trade names, are the exclusive property of HomeBridge Group, LLC. You may not copy, modify, distribute, or create derivative works from our Platform without express written permission.
CPR records are permanent, immutable records created on your behalf. They are associated with your account permanently and cannot be altered or deleted. They may be used in compliance investigations, regulatory inquiries, or legal proceedings.
Important: AutoMates provides compliance tools as a professional aid, not as legal advice. Our compliance engine applies rules based on our understanding of applicable regulations, but is not a substitute for your professional judgment, your brokerage's policies, or consultation with a licensed attorney.
You acknowledge and agree that:
If you use AutoMates as part of a team or brokerage:
The AutoMates Partner Program ("Partner Program") allows eligible participants to earn Partner Rewards by referring new paying subscribers to the AutoMates platform. Participation is subject to the following terms, which supplement and do not replace the general Terms of Service.
Anyone aged 18 or older may enroll in the Partner Program. You do not need to be an AutoMates subscriber or a licensed real estate professional. Enrollment is self-service and auto-approved. By enrolling, you represent that you have read and agree to these Partner Program terms in full.
The Partner Program has three tiers based on your count of active paying referrals at each quarterly evaluation date:
All partners begin at the Starter tier upon enrollment, regardless of role, relationship, or prior agreement. Tiers are earned exclusively by active referral volume and are not assigned, negotiated, or guaranteed. An "active paying referral" is a referred subscriber who has completed at least one cleared Stripe payment and has not cancelled their subscription.
Tiers are evaluated automatically at the end of each calendar quarter: March 31, June 30, September 30, and December 31. At each evaluation, we count your active paying referrals as of that date and assign the corresponding tier. Tiers may advance upward or adjust downward based on your active count at the time of evaluation. There is no grandfathering. Tiers reflect current performance each quarter. No application, approval, or request is required for tier advancement.
Partner Rewards are calculated on a cash basis: earnings are recognized when a referred subscriber's Stripe payment clears, not when the subscription is created. Payout cycles are quarterly:
Payouts are made via Stripe Connect directly to your connected bank account. You must maintain a valid, verified bank account connected through Stripe Connect to receive payouts. HomeBridge Group, LLC never holds, manages, or has direct access to your banking information. All banking operations are handled by Stripe. We reserve the right to delay or withhold a payout if we have a good-faith basis to suspect fraud or Terms violations, pending investigation.
All AutoMates subscriptions are non-refundable once the billing cycle begins. Subscribers may cancel at any time, with cancellation effective at the end of the current billing period. No prorated refunds are issued for unused time within a billing cycle. This policy applies to all subscribers, including those referred through the Partner Program.
This no-refund policy is clearly disclosed at checkout and constitutes a condition of subscription. Chargebacks filed against cleared subscription payments are considered a violation of these Terms and may result in account suspension and forfeiture of any associated Partner Rewards.
You are solely responsible for reporting and paying all taxes applicable to Partner Rewards you receive. Partner Rewards are calculated on a cash basis. Earnings are recognized when a referred subscriber's Stripe payment clears. All Partner Reward payments are processed exclusively through Stripe Connect. HomeBridge Group, LLC does not handle, hold, disburse, or have access to Partner Reward funds at any point. All money movement occurs directly through Stripe's infrastructure. Tax documentation related to your Partner Rewards, including any applicable IRS reporting forms, is generated and made available through your Stripe Connect account, not by HomeBridge Group, LLC. You are responsible for maintaining accurate taxpayer identification information in your Stripe account and for complying with all applicable tax laws in your jurisdiction.
The following conduct will result in immediate termination from the Partner Program and forfeiture of all pending Partner Rewards:
We may terminate your Partner Program participation at any time for violations of these Terms. You may withdraw from the Partner Program at any time by contacting support@homebridgegroup.co. Upon termination or withdrawal, Partner Rewards earned through the final day of participation will be paid in the next scheduled quarterly payout cycle, provided no fraud or violations are under investigation. Termination of Partner status does not terminate your AutoMates subscriber account, if applicable.
We reserve the right to modify Partner Program terms, tier thresholds, reward rates, and payout schedules with 30 days' written notice to active partners. Changes will not apply retroactively to rewards already earned in the current quarter at the time notice is given. Continued participation after the effective date of changes constitutes acceptance of the revised terms.
You agree not to use AutoMates to:
AutoMates integrates with third-party services including Stripe, SendGrid, Twilio, Meta platforms (Facebook, Instagram, Threads), Render, and Cloudflare. Your use of these integrations is also subject to those services' terms and privacy policies. We are not responsible for the actions or policies of third-party services.
Social media publishing through Meta's platforms is subject to Meta's Platform Terms and Content Policies. You are responsible for ensuring that content published to third-party platforms complies with those platforms' rules.
THE PLATFORM IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. WE DO NOT WARRANT THAT THE PLATFORM WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. WE DO NOT WARRANT THAT AI-GENERATED CONTENT WILL BE ACCURATE, COMPLETE, OR LEGALLY COMPLIANT.
WE EXPRESSLY DISCLAIM ANY WARRANTY THAT THE PLATFORM'S COMPLIANCE TOOLS WILL ENSURE COMPLIANCE WITH ALL APPLICABLE LAWS AND REGULATIONS IN ALL JURISDICTIONS.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL HOMEBRIDGE GROUP, LLC, ITS OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, LOST DATA, OR BUSINESS INTERRUPTION, ARISING FROM YOUR USE OF OR INABILITY TO USE THE PLATFORM.
OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING UNDER THESE TERMS SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID TO US IN THE 12 MONTHS PRECEDING THE CLAIM, OR (B) $100.
You agree to indemnify, defend, and hold harmless HomeBridge Group, LLC and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or in any way connected with: (a) your use of the Platform; (b) your violation of these Terms; (c) content you publish through the Platform; or (d) your violation of any third party's rights.
We may suspend or terminate your account at any time for violation of these Terms. You may cancel your account at any time from your account settings. Upon termination:
These Terms are governed by the laws of the State of Colorado, without regard to its conflict of law principles. Any dispute arising from these Terms or your use of the Platform shall be resolved by binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules, with proceedings conducted in Colorado.
You waive any right to a jury trial or to participate in a class action lawsuit or class-wide arbitration.
Notice for California and New York Residents: The arbitration clause and class action waiver above are subject to applicable state law. California residents may have additional rights under the California Consumer Privacy Act (CCPA) and California consumer protection statutes. New York residents may have additional rights under New York consumer protection law. To the extent that any provision of this section is unenforceable under the law of your state of residence, that provision shall be severed and the remaining dispute resolution provisions shall continue in full force. This section is flagged for review by legal counsel before AutoMates reaches wide commercial scale in these states.
We may modify these Terms from time to time. Material changes will be communicated by email or prominent notice at least 14 days before taking effect. Continued use of the Platform after the effective date constitutes acceptance of the revised Terms.
For questions about these Terms: